London Liverpool Street Train Station
London Liverpool Street Train Station
London Liverpool Street
London Liverpool Street station
Bishopsgate
London
Greater London
EC2M 7PY
Ticket office opening hours:
Mon - 03:10 to 01:00
Sunday - 03:40 to 01:00
London Liverpool Street at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge 1
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.
- Helpline 1
-
Helpline Contact Details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Access Ticket Gate
There are ticket gates to all platforms. There are wide access gates available at all platforms.
-
Impared Mobility Set Down
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
-
National Key Toilets
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
-
Step Free Access
Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.
Coverage: whole Station -
Staff Help
This station is staffed 24/7 with staff avalible to help during all opening hours.
We have a large team of staff who can support customers across the whole station.
-
Baggage Services
- Left Luggage: Available YES Yes
-
Left Luggage: Phone
Phone number: 020 3468 4552
Operator Name: Excess Baggage Company - Left Luggage: URL https://www.left-baggage.co.uk/index/locations
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
-
Note
Some bike stands are covered by CCTV.
- Sheltered YES Yes
- Spaces 233
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Outside the station
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
-
Priority Lounge Information
-
First Class Lounge: Note
There is no First Class Lounge at London Liverpool Street station
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
-
Station Location & Directions
- Latitude 51.51802304
- Longitude -0.081995697
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Station Seating Areas
- First Class Lounge Hours Monday - Sunday - 07:00 to 20:00
-
Seated Area: Note
Mutiple seating areas across the station.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change YES Yes
- Lost Property 1
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
-
Lost Property
Phone number: 0330 024 0215
Operator Name: Excess Baggage Company - Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 0330 024 0215
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Mon - 03:10 to 01:00
Sunday - 03:40 to 01:00
-
Ticket Office Hours
Mon - 03:10 to 01:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares NR
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesTickets can be collected onto Greater Anglia smartcards at this station.
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Other transportation
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Rail Replacement Services
Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.